Refund Policy

At Coppicks, we want you to be happy with your purchase. Please read our Refund Policy before placing an order.

1. Return Eligibility

You may request a return if:

The product is damaged during delivery
The wrong product was delivered
The product has a manufacturing defect
The product is unused and in original packaging

2. Return Timeframe

Return requests must be raised within 7 days of delivery. Requests made after this period may not be accepted.

3. Non-Returnable Products

Returns will not be accepted for:

Used or damaged products
Products without original packaging
Products damaged due to customer handling
Products ordered by mistake
Customized or personalized phone cases, if applicable

4. Damaged or Wrong Product

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging.

5. Refund Process

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed to your original payment method.

6. Refund Timeline

Approved refunds may take 5–10 business days to reflect in your account, depending on your bank or payment provider.

7. Replacement Option

In some cases, Coppicks may offer a replacement instead of a refund, especially for damaged, defective, or incorrect products.

8. Shipping Charges

Shipping charges, if any, may not be refundable unless the return is due to our mistake or a damaged/defective product.

9. Contact Us

For return or refund requests, please contact us through our website contact page or email support with your order number.