Shipping Policy
Thank you for shopping with Coppicks. This Shipping Policy explains how we process and deliver your orders.
1. Order Processing
Orders are usually processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays may be processed on the next working day.
2. Delivery Timeline
Estimated delivery time is usually 3–7 business days, depending on your location and courier availability.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
4. Order Tracking
Once your order is shipped, tracking details may be shared via email, SMS, or WhatsApp, depending on the contact details provided.
5. Delivery Address
Please ensure your shipping address, phone number, and PIN code are correct before placing the order. Coppicks is not responsible for delays or failed deliveries caused by incorrect address details.
6. Delayed Delivery
Delivery may be delayed due to courier delays, weather conditions, public holidays, high order volume, or other unavoidable circumstances.
7. Failed Delivery
If the courier is unable to deliver due to customer unavailability or incorrect details, the order may be returned to us. Re-shipping charges may apply.
8. Damaged Package
If your package arrives damaged, please take photos/videos before opening and contact us within 48 hours of delivery.
9. Contact Us
For shipping-related questions, please contact us through our website contact page or email support with your order number.